Overview
MyHouse is the first multi-brand store in Romania operating in the segment of decorations, tableware and luxury gifts, opened in 1998.
Since then, it has represented the most famous luxury brands in the field: Rosenthal, Versace, Hermes Paris, LALIQUE, Christofle, Sambonet, Richard Ginori 1735 and Villeroy & Boch. Products found at MyHouse bear the signatures of renowned designers and architects such as Walter Gropius, Gianni Cinti, Marcello Morandini, Gianni and Donatella Versace, Marcel Wanders, Andy Warhol, Andree Putman, Rene Lalique and Zaha Hadid.
Exceptional service and support for premium clients – along with strong relationships built with each brand – establish them as the go-to destination for over 10,000 clients.
Main pain points identitifed
• Slow and complex process of importing products from catalogues provided by brands, done completely manually by two employees
• Difficult import files checks for ensuring that all the data included was correct
The approach
• In 3 weeks we digitised brand catalogues with over 5000 products for Rosenthal, Lalique, Christofle, Sambonet, Rosenthal Versace and Rosenthal Hutschenreuther.
• Using an UiPath attended robot, we transposed the data from the master files and from the websites of the producers in the upload format suitable for the VTEX E-commerce platform
Client
MyHouse
Staff
28
Clients
15.000
Solution
RPA
“Our success in this project is largely due to our incredibly solution-oriented team. We can accomplish progress by continuing to learn, improving our operational model, and strengthening our cross-organizational connections when we partner effectively with our customers. Delivering MyHouse this solution showed once again the many benefits of involving RPA technology in the e-commerce sector, and I can point out that it is visible how a business flourishes when the pressure of doing unnecessary manual work is replaced with automatization.”
Radu Rauta, CEO, Process Lab
The results
Our positive collaboration with MyHouse reflects on our capacity to assist any type of e-commerce business with uploading website and catalogue data onto their e-commerce platform. By this, the online retailers who wish to rely on automation can generate a lot of time savings while offering their customers a significantly bigger product offering.
MyHouse now has an extensive list of products that they can show on their website, giving their clients the opportunity to choose from the complete offer of the producers by placing individual requests for products that are not in stock.
“With the help of the custom-built RPA solution, we were able to automatize a task that relied on extensive, stressful effort which made sometimes prone to human error. Dealing with thousands of products, aggregating information on all these (images, description, SKU codes, etc), would have taken weeks for our back-office team to complete. Considering this exercise would have repeated yearly, the current robot deployed saved us valuable time this year and for the years to come.”
Andrei Calagiu, MYHOUSE