About Process Lab

We are enthusiastic and passionate about digital transformation and cyber security and we believe in the “Automation Which Makes Sense” mantra, meaning that not everything that can be automated should be automated. We offer expertise in digital transformation, Process Automation and cyber security combined with extensive business knowledge to help organisations digitally transform, secure and optimise their business operations.

Our business model is unique.

We are known for our quality, speed, and sophistication in design. Our engineers and managers are practicing technology experts who have collectively delivered corporate and SME digitization projects in 5 countries with standards that only we can match. Our work reflects our conviction that excellent service does not happen without passion, intelligence, and above all, trust.

Digital transformation

Contrary to popular belief, digital transformation is not about technology. Rather, it is about getting your business ready to compete in the Digital Age. In fact, digital leadership is a state of mind. When you engage your people, educate your workforce, consider new business models, define a coherent strategy, and develop enhanced technology and data science skills, the technology will follow. On the other hand, if you choose to lead with technology and impose that technology on an organisation and workforce that isn’t ready, you generally end up disappointed.

Business exists at the intersection of human and digital.

We now live, work, and play in a digital world. A world where the lines between business, digital and technology are blurring. But the speed of technological change is an obstacle for growth for many business leaders. Growing your business in today's disrupted and ever-changing world can be tough. Customers are demanding faster, more personalised user experiences. Business processes that once were cumbersome can now be automated. Operational efficiency has become paramount. Together we can navigate this rapidly evolving landscape to solve complex business challenges and realise your strategic business goals - from strategy through execution.

Robot Process Automation

Many robotic automation service providers are "vendor agnostic", meaning that they will represent an array of RPA software vendors and their respective solutions. At Process Lab we’ve chosen a different path, working closely with one RPA vendor, UiPath.
This provides Process Lab and our customers with several key advantages:

Deep Understanding

Deep Understanding

Deep knowledge and understanding of UiPath’s RPA Platform, where Process Lab’s experts have dedicated 3+ years to learning, working with and implementing a single solution, rather than spreading resources across multiple solutions

UiPath authorised

UiPath authorised

Process Lab is an authorised reseller of UiPath’s RPA platform. We sell licences for all associated UiPath products and services and we can help you choose the ones that best fit the needs of your organisation.

No Distractions

No Distractions

Removing the distraction of RPA vendor comparison allows Process Lab to fully focus on the automation needs of the customer and how to best design, build, scale and maintain that automation for long term customer benefits

Great Variety

Great Variety

Process Lab offers a comprehensive range of Robotic Process Automation and Intelligent Automation services, fully adaptable to industries and complex activities.



Full transparency of the robotic process automation (RPA) solution that Process Lab will recommend, making us independent of competing vendor commissions / incentives, embedded relationships or favouritism

Flexible Approach

Flexible Approach

Whether you’re starting on your robotic process automation journey, have completed a proof of concept / pilot or have commenced an implementation program, Process Lab will bring a wealth of shared experience, proven implementation track record and flexible approach to our partnership with you.

RPA Implementation

Process Lab brings a proven automation methodology to our implementation engagements. The “build” phase of a robotic process automation project is only one component amongst a much wider set of considerations, all of which need to be outlined, understood and planned for in advance.

Our methodology

Process Lab will partner with you to shape and manage your robotic automation initiative. With our expertise, you can output automation projects faster, reduce the initial technology learning curve and fast-track your automation ROI.
  • Process identification and suitability

  • Identify process owners and experts for automation liaison

  • Nature of process (front office, back office or both)

  • As Is process metrics and KPI’s

  • Process automation objectives and success criteria

  • Required applications, operating environment and security review

  • Existing data inputs and data quality review

  • Scoping, required data outputs and high-level workflow design

  • Detailed automation build, testing and hardening

  • Phased transition from Development to Test to Production environments

  • Ongoing automation monitoring and review

Why Robotic Process Automation?

Robotic Process Automation and Intelligent Automation have emerged as significant tools for organisations in recent years. The technology is growing and evolving constantly and it’s certainly here to stay.
These are some of the benefits and transformational elements that organisations arealready seeing from their process automation programs:
  • Operating Cost Reductions

  • Improved Accuracy & Quality

  • Rapid Scalability to Demand Spikes

  • Headcount Flexibility

  • Improves Risk, Compliance and Audit Management

Automation strategy matters and the success of your robotic automation program will depend on understanding how and where RPA will impact your organisation

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